CAC, LTV, and the Love–Hate Economics of Growth
Include media, creative, tools, sales comp, and discounts. Exclude retention costs. Attribute by channel and campaign, not averages. When CAC spikes, investigate mix shift before cutting everything. How do you standardize CAC? Share below.
CAC, LTV, and the Love–Hate Economics of Growth
Base LTV on cohort retention, gross margin, and realistic time horizons. Discount cash flows for risk. If you can’t predict churn, cap LTV conservatively. Curious about cohort pitfalls? Comment, and we’ll unpack real examples.